All bookings must be confirmed with payment of a booking deposit.
A deposit for your booking forms a contract which we will honour.
A deposit equivalent to one night’s tariff is payable at the time of booking. If cancelled outside 14 days of the arrival date, a $50.00 cancellation fee applies and the balance is refunded. No refund if cancelled within 14 days.
A deposit of 50% of the total tariff is required. Deposits are non-refundable. If the booking is cancelled or the guest leaves early, full payment is required.
Special booking and cancellation conditions apply for group bookings.
No refunds are provided if an occupant vacates the site or cabin before the booked date of departure.
A $300 damage deposit is required on arrival via credit card. This will be reimbursed within 7 days of checkout, subject to property inspection and no damage being found.
If government-imposed travel restrictions prevent travel to or from Hamilton, deposits can be transferred to another date (valid for 12 months). Refunds will not be provided. For personal health concerns, standard cancellation policies apply.
Pets allowed at Manager’s discretion. Park Pet Rules apply.
Pets permitted in designated Pet Friendly Cabins at Manager’s discretion. Limit of two pets per cabin.
All credit cards are pre-authorised on check-in. A $300 AUD security deposit is required, which may affect available funds. If no card is available, a $300 AUD cash deposit is required.
No pets allowed in these cabins. Bookings with pets will not be accepted. Visitor’s pets are also not permitted near these cabins.
Cabin bookings accepted with show dogs only if dogs do not enter cabins or verandahs and have their own accommodation (e.g., dog trailer). Park Pet Rules apply.
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